Privacy Policy

We value the trust you place in Temple decors. Please read this Privacy Policy, which tells you what information we collect from users of Temple decors, how we use that information, and with whom we may share it. Unless defined in this Privacy Policy, terms capitalized but not defined herein are defined in our Terms of Service. In this Privacy Policy, Temple decors is referred to as "we," "us," or "our," and you, the end user, are referred to as "you," "your," or "user."

How Personal Information Is Collected and Updated

We may collect information that personally identifies you when you register for an account, sign in, add items to your cart, place an order, submit a product review, or otherwise communicate with us (including via WhatsApp or email).

Types of Personal Information Collected

We may collect the following types of information on the Website:

• When you create an account or sign in, we collect your name and email address.
• When you place an order, we collect your shipping address, phone number, and order details (products, quantities, and amounts).
• When you make a payment, your payment is processed by our third-party payment gateway/UPI provider; we do not collect or store your full card, UPI PIN, or net-banking credentials.
• When you submit a product review or rating, we collect the content you post, along with your name and, if you choose to include it, your photo.
• When you search for products on the Website, your search keywords are collected in a protected location to help us improve our search results and product catalog.
• When you contact us via WhatsApp, email, or our contact form, we collect the information you choose to share with us.

How Information Is Used and Shared

Communications: We may send you communications about your orders, offers, sacred collection updates, and new products from time to time. If you do not want to receive marketing communications, you can opt out by sending an email to support@templedecors.com or by using the unsubscribe link in our emails.

Order Fulfilment: We share your name, shipping address, and phone number with our courier and logistics partners solely for the purpose of delivering your order.

Processing Payments: For UPI, card, and other prepaid purchases, we redirect you to our payment gateway partner's secure environment for the online transaction and billing information. We do not store your complete payment credentials on our servers.

Legal Requirements: Temple decors reserves the right to disclose your personal information as necessary to:

• Comply with the law or comply with legal process served on Temple decors.
• Protect and defend the rights or property of Temple decors.
• Protect the personal safety of other users of the Website or the public.
• Ensure compliance with our Terms of Service. Temple decors co-operates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.

Third Parties

Except as described in this Privacy Policy, we will not disclose your personal information to third parties. Temple decors may, however, use for its own purposes aggregate information that does not identify you personally, or share such aggregate information about our users with advertisers, business partners, shipping partners, payment gateways, and other third parties who help us operate the Website.

Business Transfers

Information about Temple decors users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, or sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred to third parties as one of the business assets of Temple decors.

Non-Personal User Information

An IP address is a number that is automatically assigned to your device whenever you browse the internet. When you visit the Website, our servers log your device's IP address. We collect IP addresses for purposes such as identifying general usage patterns and improving the Website. We do not automatically link IP addresses to anything personally identifiable; however, we can and will use IP addresses to identify users when we feel it is necessary to comply with the law, protect our rights or property, protect the safety of users or the public, or ensure compliance with our Terms of Service.

Cookies

A cookie is a small packet of information that we place on your device whenever you visit the Website. For each user, our systems may automatically recognize information such as your IP address, the referring page, the page requested, your browser type, platform information, and session data (for example, whether login or checkout was successful).

Temple decors uses cookies for purposes including, without limitation, the following:

• To maintain session variables and facilitate your navigation of the Website, including your cart.
• To determine if cookies are enabled in your browser so that we can ensure the Website functions correctly on your device.
• To authenticate your access to your account and to content on the Website.

We do not store your password or full payment information in cookies.

Compliance with Information Technology Rules

We provide you the opportunity to expressly signify your consent to the terms of this Privacy Policy through an opt-in mechanism. You may withdraw consent previously given at any time by sending us written intimation of your intent to do so.

We collect your information for lawful purposes connected with the conduct of our business, for which such collection is necessary. We do not retain your information for longer than is required for the purposes for which it was collected. We use collected information only for the purpose for which it was collected.

If you have provided information that is inaccurate or incomplete and want it corrected or updated, please let us know in writing and we will make reasonable efforts to do so. Your information is secured with reasonable security practices consistent with industry standards.

For redressal of grievances, please contact our Grievance Officer at support@templedecors.com.

Steps You Can Take to Protect Your Privacy

Links to Other Websites: The Website may contain links to third-party websites. We do not endorse those websites, and Temple decors is not responsible for the content or information collection practices of such websites. These websites may have privacy policies that differ from this Privacy Policy, and we encourage you to review them before providing any information.

What You Disclose: Please take appropriate precautions not to reveal personal information when posting product reviews or other public content. Information you share publicly on the Website, for example in a review, can be viewed and used by others, including people you do not know.

Passwords: Access to your account is password-protected, and only you are authorized to access it. You agree not to share your password with anyone and are responsible for maintaining its secrecy. You agree to sign out of your account and close your browser window after you have finished using the Website on a shared or public device.

No Guarantee of Security: No data transmission over the internet can be guaranteed to be completely secure. While we implement reasonable safeguards, Temple decors cannot ensure or warrant the security of any information you transmit to us.

Miscellaneous Privacy Issues

Public Areas: We may provide areas on the Website, such as product reviews, where you can post information about yourself or your experience. This information may be visible to other users and could be read, collected, and used by others. Please use caution when posting any personal information in these public areas.

Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at support@templedecors.com or call us at +91 75984 47850.